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The road traveled for NADA Academy student, Joshua Vaughn, is as impressive as his most recent accolade from Automotive News, Top 40 Under 40 Retail.
Not long after graduating from Wingate University with a degree in Business Administration, Vaughn found himself in the market for a new car. He reached out to a good friend with a prior employment history with Hendrick Automotive Group. After a quick test drive, Vaughn left with a job application instead of the usual credit application.
Josh Vaughn joined the Hendrick Automotive Group in 2001 as a sales associate for Hendrick Acura in Charlotte, NC. He quickly became a top performer and was named a Presidents' Club Award winner his first full year. Vaughn was then promoted to finance producer (EPPIE Award achiever) and then on to Pre-Owned Manager (Elite Department) at Hendrick Acura where he enjoyed a decade of success.
In 2011, Josh was promoted to General Manager of Performance Acura, located in Chapel Hill, NC. There, he earned the manufacturers top award (Acura Dealership of Distinction) three consecutive years. Their store also enjoyed the distinction of being named Hendrick Champions two of those years. Not stopping there, Performance Acura was also recognized by Automotive News as one of the Best Dealerships to Work For in 2013 and 2014.
Vaughn was recently offered a new opportunity in October 2015, as General Manager of Mercedes-Benz of Durham.
Josh is married with two children. In his spare time, he enjoys cooking, music, and golf.
Scott joined the Hendrick Team in February of 2018, but is no stranger to the automotive industry. He has been in the industry for nearly 25 years, working for a few different luxury brands, but says Mercedes-Benz is by far his favorite.
Scott is a native of Ohio and lived there most of his life, besides his brief 6 year stint on the west coast. He says he loves the east coast so far, particularly for the culture. Before Scott entered the car industry, he trained Arabian Show Horses, but he decided that wasn't where he wanted to be for the rest of his life, so he convinced his brother to give him a job working for him in a dealership, and hasn't looked back.
Scott has a beautiful wife, Kate, and two wonderful daughters. His oldest just graduated from Miami of Ohio, and his youngest is a senior at a university in Pennsylvania. Scott claims he's not that interesting of a person outside of work, but we think otherwise. He loves the Browns and the Cavaliers, so much so that according to his youngest, he got pretty emotional over the Cavs winning the championship. He knows an abnormal amount of Ohio trivia, and him and his wife enjoy cooking out, trying craft beer, and going out to dinner, so he loves to try anything new and local.
Ryan was born in Raleigh, and has lived here most of his life, so he hasn't wandered far from home. He's got a tremendous passion for cars, which led him to join the industry as soon as he graduated high school, and he knew he was home. He's been with the brand for over six years. He's just about done it all; he's been a sales associate, Product Concierge, Inventory Manager, and now a Pre-Owned Sales Manager.
He stays incredibly busy outside of work. He loves rock climbing, hiking with his dog Lucy, trivia on Tuesdays, spending time at the beach, and trying craft beer. His new favorite is working on his Raptor. When he was asked to tell us about his favorite Mercedes-Benz, he couldn't choose between the E63 Wagon and the 6x6 G Wagon. Both solid choices; we couldn't pick between them either.
Sarah Baily is one of our shining stars on our Finance team. She has been with Hendrick Automotive Group for 4 years, and in the industry for over 15 years, saying many times she can't even imagine a life without the car industry in it. She's held many positions throughout her career, from Executive Assistant to Sales Manager, and has recently rejoined our team as a Business Manager.
Doug is a golfing enthusiast, to the point of obsession, some might say.
Aditya joined our team in September 2018. He enjoys meeting new clients and team members. Aditya enjoys growing his knowledge on our Mercedes-Benz vehicles.
Tyler, known as North Carolina's Mercedes Guy, joined the Mercedes-Benz of Durham team in January of 2017. He was born in Bialystok, Poland and adopted by a New Jersey couple that raised him in New York. He spent his childhood excelling at ice hockey, skiing, chain sawing large swaths of forest, and bringing together all of the creatures of the woods in song and dance.
Alex joined our team in October 2018. He is originally from the Boston area, but is admitting that North Carolina is starting to grow on him after three years. Seriously, how hard is it to make good pizza or have a winning sports team? Alex originally joined the Hendrick organization as soon as he was settled in the South.
Austin joined the Hendrick Family in May of 2018, shortly after graduation from UNC-Wilmington. After spending his college tenure on the coast, Austin, a Chapel Hill native, was ready to come home to the Triangle.
During high school and college, Austin worked at local restaurants as a waiter, and later as a bartender. He used his nightly tips to fund his burgeoning car habit. His experience in customer service and zeal for high-end automobiles has been proven to be an ideal combination at Hendrick Automotive.
A self-described "car guy", he was ready to turn his passion into his career upon completion of his English degree. A fan of German autos in particular, Austin feels lucky each time he gets to fire up the engine of a Mercedes-Benz.
His favorite car is the 2008 CLK63 AMG Black Series, ideally in silver, though he wouldn't turn down the keys to any other colors.
Brett joined our team in September 2018. He is originally from the Washington, DC metro area. He relocated here in January of 2018. He previously worked for an information technology infrastructure firm before deciding he wanted to pursue a career that allowed him to regularly interact with people. Brett always loved Mercedes-Benz and was thrilled to have the opportunity to join the Hendrick family selling the best vehicles on the market. Brett enjoys being on the team because he enjoys being social and learning about our clients' needs.
Brian moved down to Durham in 2004 from the DC area as a regional sales manager for a national truck equipment manufacturer. He has over 20 years of experience in the commercial vehicle market, so naturally Mercedes-Benz of Durham had to have him join our team as our Sprinter Specialist.
Brian's biggest priority is his family, spending the majority of his time off with them. He and his son are really close, and they love to go out and golf together as well as other sports. Brian enjoys cooking, especially grilling with his friends and family.
Monica joined Team Hendrick in November 2017 and is thrilled to be part of such an extraordinary team. Prior to joining our team, Monica worked for a world leading business training company for over seven years. She took a leap of faith after her husband Tyler encouraged her to join the automotive industry. With much love and support, Monica has flourished into an incredible asset to our team.
Monica was born and raised in Romania, but if you ask her, she'll tell you she's from Transylvania with all the vampires…she's got quite the sense of humor! She moved to the U.S. when she was 22. She and Tyler have recently moved from upstate New York to the Triangle area. They love it here and are proud to call it home. When they're not working or tearing up the town in their convertible, which they're in love with, by the way, she and Tyler love to spend quality time with each other and their cat, Luna. They also thoroughly enjoy spending time at the beach, making it an effort to go as often as possible during the warm summer months.
Carina joined our team in October 2018 as part of our Guest Services department. Carina has a passion for assisting others. She worked in the beauty industry for a total of 4 years, and finally moved her way over to the car industry. She is a great addition to our team.
Rachael joined our team in February 2019. She grew up in Raleigh and spent most of her time there. She previously worked at The Architect Bar and Social House in Raleigh. She is excited to start this journey with us and learn the ropes of the automotive industry.
Luis joined our team in September 2018. He enjoys keeping our lot organized, moving cars around, and helping out the product specialists. He is such a great inventory specialist.
Noor joined the Hendrick team in the fall of 2016 solely on a desire to change industries. Turns out, she loves the car industry and seems to have a knack for it. She started out with us part time, but quickly climbed the ladder and is now heading up our community and relationship programs. She dives deep into client relations as well, making sure all of our clients are fully satisfied with their visit.
Every store should have a Gary Kirby on their staff. He may be part time, but the impact he's left on this world is still working full-time.
Shannon joined our team in February 2019. She is so happy to be part of the team. She enjoys getting our clients excited about our brand! She also enjoys working in our parts department and thrives doing so.
Luis started with our team in May 2015. He is a great asset to our parts department. Luis enjoys helping our clients and technicians.
William (Will) Boone has lived in Durham, NC since 2012. He brings a lot of experience to Mercedes-Benz of Durham. Working as a General Manager of an Advance Auto Parts for a decade, the skills he learned are invaluable to his work as a Wholesale Account Manager for the entire Southpoint Automall.
Katie moved to the East Coast when she was twenty-one from the great state of Texas. She's still a Texan through and through. She loves spending time with her two dogs, Jackson and Bella, as well as her fiance, Tanner. They enjoy traveling more than anything, and make it a point to try to go somewhere new pretty frequently. When they're home, Katie really enjoys working out, watching The Office and/or Friends, window shopping, and spending time with family.
Kris started with us in October of 2014. He is one of the first employees to help open up this beautiful facility. The best part of his job is helping clients and spending time with his co-workers.
John joined our team in April 2016. He has previously worked in the car industry, but wanted to be part of a luxury brand. His favorite part is working with the clients. He enjoys helping them and making sure they are fully satisfied from their visits. John also enjoys being around the other employees. We have such a fun team, and he has become close to his teammates.
Kim joined our team January 2019. Kim grew up on the shores of Lake Huron in Michigan. She joined our team after working at Mercedes-Benz of Cary for 15 years. She is excited to develop her skills and Mercedes-Benz knowledge. She enjoys helping our clients, co-workers, and others. She wants to make a difference in their lives by helping solve or resolve any issues or concerns.
Seth joined our team in October 2017. He was looking for a change in industry. Seth loves working with the Mercedes team, as well as our clients. Seth is a family man and loves to spend time with his wife and 2 year old daughter. We are lucky to have him on our team and is a tremendous help to our service department!
Alexandra joined the team in March 2019. She previously worked at Leith Mercedes-Benz of Cary for about two years, and that is when she fell in love with the brand. She wanted to transition to Mercedes-Benz of Durham since it is only an 8 minute commute. Her favorite part of her job is the satisfaction of seeing the customer's face after receiving phenomenal service.
Haley joined our team in May 2019. She enjoys being an assistant to our service advisors. Her favorite part of her job is being able to interact with the clients and working with her teammates. Haley also works part-time with our in house detailing company.
Carlos joined our team in December 2017. He enjoys watching the cars go through the reconditioning process until they are ready for the lot. Carlos started out as our service assistant and has slowly worked his way up with his great work ethic.
Matt joined the Mercedes-Benz of Durham team when the doors opened in October of 2014 as a Technician, and has recently been promoted into our Shop Foreman position. Matt has been a team player from day one, and it was a natural fit for him.
Rob joined our team in October of 2018. He had a drive to learn about the Mercedes-Benz brand, and navigate through the dealership world. Rob's favorite part of being a technician is the ability to problem solve and specifically enjoys dealing with the motor of a vehicle.
Seth joined our team in June 2015. He moved to this location from Mercedes-Benz of Fayetteville. He is originally from Aberdeen, NC. Seth is an 11 year Master Certified Technician. He graduated from UTI and the Mercedes-Benz Elite program. He enjoys fixing the complicated tasks while servicing a vehicle because he feels a stronger sense of accomplishment, different from the usual service work.
Denis joined our team in January 2015. His favorite part of being a technician is working with the people and vehicles. Specifically, Denis is very good at working with our Sprinter and Metris vehicles.
Cameron joined our team in June 2015. Cameron enjoys working on the vehicles. He likes taking things apart and putting them back together. Cameron also enjoys working with the other technicians and the rest of our team.
T.J. joined our team at the opening of our store in October 2014. He was just finishing up school and this opening seemed like the best opportunity for him. T.J. really enjoys figuring out the service issues of our vehicles and repairing them.
Jeff joined our team in October 2017. He previously worked at a Hendrick store before and he missed the culture, so he decided to come back and join the Hendrick team! Before working for Mercedes-Benz he worked for Cadillac Hummer in Cary, NC. Jeff loves meeting our clients and forming friendships with them. He enjoys seeing the relief in our clients eyes when he fixes their vehicles the right way the first time, so they continue to have the confidence in their Mercedes-Benz.
Jose joined our team in February 2019. He initially joined our team to expand his knowledge and experience on the brand. He was pleasantly surprised to see the computer and electrical field in the automotive business has advanced so quickly. Jose was excited to be able to work with the latest and greatest technology in the automotive industry.