Businesses in Durham rely heavily on the performance and reliability of Mercedes-Benz Sprinter Vans. If you own one of these robust commercial vehicles, you understand the importance of keeping up with regular Sprinter service. Following the Mercedes-Benz Flexible Service System, these vans use rotating Service A and Service B intervals to ensure optimal operation throughout their lifespan.

Here at Mercedes-Benz of Durham, we’re committed to providing all the crucial information you need about Sprinter Service A and Service B, along with tips on how to manage your upcoming service appointments.

Sprinter Service A Explained

Sprinter Service A is typically performed after the first 10,000 miles or one year of ownership. For vehicles from the 2009 model year and newer, the Service A interval adjusts to every 20,000 miles or every two years after the initial service. As a result, Durham drivers can expect scheduling Service Appointments at 10K, 30K, 50K, and 70K miles, and so forth. During this service, our expertly trained technicians conduct essential repairs and maintenance, including:

  • Diesel Exhaust Fluid Replacement
  • Replacement of Mercedes-Benz Synthetic Motor Oil
  • Fluid level inspections and corrective actions based on factory service recommendations
  • Oil Filter Replacement
  • Brake Component Inspection
  • Tire Inflation Inspection and Adjustment
  • Maintenance Minder Reset

Sprinter Service B Explained

Following Service A, Sprinter Service B is recommended after the first 20,000 miles or two years of ownership. This service interval continues throughout the life of your Sprinter. After completing your first Service B, Durham drivers can return to our authorized service center for ongoing care at every 40K, 60K, 80K miles, etc. Service B encompasses all the services performed in Service A and adds the following:

  • All services from Sprinter Service A
  • Cabin dust/combination filter replacement
  • Brake fluid exchange

Frequently Asked Questions On Mercedes-Benz Services

What Is Mercedes-Benz Service A?

Mercedes-Benz Service A is the first routine maintenance service performed on a new vehicle, typically required at around 10,000 miles or one year after purchase. It includes services such as oil and filter changes, brake component inspections, and fluid level checks to ensure optimal performance and safety.

What Is Mercedes-Benz Service B?

Service B follows after Service A, typically needed around 20,000 miles or two years into ownership. This service includes additional checks such as cabin air filter replacements and brake fluid changes, in addition to the services performed during Service A, maintaining the vehicle's performance and reliability.

How Do Service A And Service B Differ?

While both services emphasize routine maintenance, Service A is more basic, focusing on essential components like oil and filter changes and inspections. Service B is more comprehensive, encompassing everything in Service A plus additional checks including brake fluid replacement and cabin air filter changes, ensuring a thorough maintenance regimen.

How Often Should Service A And Service B Be Performed?

Service A is typically performed every year or every 10,000 miles, whichever comes first. Service B is generally required every two years or at 20,000-mile intervals. Following this schedule helps maintain vehicle performance and extends the car’s longevity.

Can I Perform These Services At Any Mercedes-Benz Dealership?

Yes, both Service A and Service B can be performed at any authorized Mercedes-Benz dealership, including Mercedes-Benz of Durham. However, it's recommended to schedule an appointment with the dealership to ensure timely and professional service.  

How to Track Upcoming Sprinter Service A & B Intervals

The Mercedes-Benz Sprinter Van features a service due-date display that alerts you about which services are necessary and when they are due based on either mileage or time.

If you’re approaching your scheduled Service A or B, simply schedule an appointment at our dealership for prompt and expert repairs. After each appointment, our master-certified technicians will reset the maintenance calculator, helping you remain on track for your next service.

Keep Up With Mercedes-Benz Sprinter Service Intervals in Durham!

The dedicated team at Mercedes-Benz of Durham is here to ensure that your Mercedes-Benz Sprinter Van stays in peak condition with both Service A and B intervals! Contact our service center with any questions or to book an appointment over the phone. We offer convenient service hours throughout the week: Monday to Saturday from 8:30 a.m. to 7:00 p.m., and Sunday from 9:00 a.m. to 6:00 p.m. Trust the experts at Mercedes-Benz of Durham for all of your service needs!

Auto Services We Offer




  1. Mercedes-Benz of Durham

    110 Kentington Dr.
    Durham, NC 27713

    • Sales: 336-330-1728
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Get in Touch

  • Contact our Sales Department at: 336-330-1728
  • Monday8:30AM - 7:00PM
  • Tuesday8:30AM - 7:00PM
  • Wednesday8:30AM - 7:00PM
  • Thursday8:30AM - 7:00PM
  • Friday8:30AM - 7:00PM
  • Saturday9:00AM - 6:00PM
  • SundayClosed